Returns and Cancellations

How to request a return

Log a support ticket by detailing your request with any supporting documentation or pictures to Alternatively contact the Online Support Person at +27 72 759 8812 .Our
agent will guide you on the steps to follow.

Cancelling your order

  • You return the item within 7 days (inclusive) from the date of purchase.
  • You supply your original CMHInvoice (receipt) when you return the item
  • The item is in original saleable condition:
  • With all original tags and any sewn labels still attached
  • An unused state
  • In original packaging

If you are not able to comply with these requirements, CMH Mining & Industrial Supplies (Pty) Ltd
reserves the right to refuse an exchange or refund on change of mind items.

We regret that we are unable to accept the exchange or return of the following items for change of mind for hygiene reasons:

  • Safety glasses
  • Earphones
  • Under garments
  • Shoes
  • Dustmasks

Damaged or wrong items at point of delivery

Should an item be incorrect, please contact our Online Support Person at +27 72 759 8812 to arrange for the earliest convenient collection date. Once returned to the warehouse, the product will undergo an assessment after which, the correct item will be dispatched. Promotional, free or bundled items that were part of a purchase must also be returned.

Message Rowan
Stay informed! Visit the SA Department of Health's website for COVID-19 updates